Overview
At DSG Store, we value customer satisfaction.
If you are not fully satisfied with your purchase, you may be eligible
for a return or refund under the conditions mentioned below.
Return Eligibility
- Product must be returned within 7 days of delivery.
- Item should be unused, unwashed, and in original packaging.
- Tags, labels, and invoice must be intact.
- Customized or discounted items are non-returnable.
Non-Refundable Items
- Gift cards / vouchers
- Clearance sale products
- Damages caused after delivery
Refund Process
Once your return is received and inspected, we will notify you about
approval or rejection of your refund.
✅ Approved refunds will be processed within 5–7 working days.
- UPI / Card payments → refunded to original payment method
- COD orders → refund via bank transfer or UPI
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your bank or payment provider
- If issue persists, contact our support team
Contact Us
For refund or return related queries, reach us at:
- Email: dsgstore.com@gmail.com
- Support page: Help Center
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